|
|
|
We provide a 30 days warranty commencing from the date you receive the parts.
Any compatibility issue or DOA should be reported
to us within 3 days of delivery while all other defects can be
reported to us by e-mail within the 30 days warranty period. Any
defect caused by customer is not covered. Ordering wrong part no. or
ordering by only notebook model no. or will release us from any responsibility and No warranty will be entertained . In case of a fault in order caused by us, i.e in case of a valid RMA,
the parts returned should be in original condition as shipped by us.
One way shipping will be bared by us and return shipping by the customer. If there is any defect found in the screen by customers,
fill out the RMA form and we will issue an RMA # to request a return
for the merchandise. Returning without authorization / RMA # will void any warranty. If there is no problem found in screen on testing then
we could either void warranty or charge a 30% restocking fee and
refund balance* . Alternatively, if the parts are found faulty then the customer will be given the choice of a replacement (if in stock) or repair of original
part (if possible) and if none of the above options are avail. then the last and final option will be full refund
equal to the cost of parts less fees.* In case if you receive a broken screen, immediately return it to the courier and inform us, rest communication will be between us and courier and on the resolution of issue (3 days - 2 weeks), buyer will be given an option for a full refund or replacement or no refund depending upon the validity of case as reported by UPS..
* Shipping charges
are non refundable in all RMA cases. |
|
